Help us to improve by giving us your opinions
1. What type of sweet do you prefer?

Soft like a toffee
Hard with a soft centre
Just hard
Chewy like jelly

2. Which of our products do you prefer?

Sugar-free sweet
Chewing gum
Hard or soft-centre sweet
Toffee

3. What do you like about a sweet?

The shape and/or colour
The consistency
The taste
The look and the packaging

4. How many do you eat - and when?

Lots - if I'm nervous
Not many, not often
Always, to freshen my breath
Whenever I can, as a treat

5. What sort of balsamic sweet
do you like
?


Fresh and pleasant
Strong and powerful
Sweet and delicate
Medicinal

6. What's your favourite fruit flavour?

Orange or lemon
Blackberry or raspberry
Strawberry or cherry
Pear or banana

7. In a toffee I like

The softness
The way it melts in my mouth
The shape
The rich and creamy taste

8. In a soft centre I like

A rich, creamy centre
A rich, fruity centre
A fresh balsamic centre
A contrasting taste that surprises

9. In chewing gum I look for

A fresh taste
Softness
Long, persistent taste
A crunchy coating

10. Have you already bought "Serra" products?

Yes, often
Yes, every now and then
Never seen them
No, even having seen them

Would you like to make a suggestion or put forward an opinion?



Quality

Our commitment to quality

Serra passed with flying colours the examinations for the environmental standard ISO 14001 and for the IFS production quality standard, an international certificate that few companies in Italy have managed to obtain.
These are important certificates for a manufacturer of quality products, particularly with regard to the environmental certification when looking at sustainable development within the context of the confectionery-making centre that exists in the Novi Ligure region.
Obtaining these certificates involved all the company's employees, including those in the production and administrative areas, co-ordinated by the Quality Control Department with management input through a series of meetings and training courses, the production of instruction manuals and procedure preparation.
Serra believes that these certificates are an important indication of the company's commitment to improved performance and continued growth.
ISO 14001 Certificate | Environmental policy
IFS Certificate | Quality policy
Serra Industria Dolciaria s.r.l. | P. IVA 01232540060